We believe in transparency and care in all that we offer. Because our services and products are intentionally personal, small-batch, and experience-based, refunds are handled as follows:
Coaching Services
All coaching sessions and packages are non-refundable.
Once a session is scheduled or a package is purchased, no refunds will be issued.
If you need to reschedule a session, please contact us as soon as possible. Rescheduling requests are handled on a case-by-case basis and are subject to availability.
Workshops & Intensives
Workshops and Intensives are non-refundable once booked, except in the following limited circumstances:
A refund or credit may be issued if:
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The workshop cannot take place due to extreme weather conditions
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The workshop is canceled due to instructor illness or unforeseen circumstances
If a workshop is canceled by us, participants will be offered either:
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A full refund, or
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The option to transfer their registration to a future workshop
We do not issue refunds for participant scheduling conflicts, travel issues, or personal circumstances.
Natural Products
Due to the personal, consumable, and natural nature of our products, all product sales are final. We do not accept returns or issue refunds on opened or used items.
Defective or Damaged Products
If a product arrives defective or damaged, please contact us within 48 hours of delivery with photos of the item and packaging. If the issue is confirmed, we may offer:
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A replacement of the same product, or
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A store credit, at our discretion
Refunds are not issued for products affected by improper storage, misuse, or normal variations inherent in natural ingredients.
Contact
If you have questions about this policy or believe your situation qualifies under the conditions above, please contact us through the website. We approach each inquiry with care and fairness.